PRIVACY POLICY

Last Updated: 10/11/2026

1. Introduction

VISTAR HEALTHCARE COMPANY LIMITED (hereinafter referred to as “VISTAR HEALTHCARE”, “VISTAR”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data of our customers, business partners and website visitors.

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you visit our website, use its features or submit information through our contact form.

All personal data processing activities are conducted in accordance with applicable Vietnamese personal data protection laws.

2. Information We Collect

When you use the contact form on our website, we may collect the following information:

• Full name.
• Email address.
• Phone number.
• Message or contact inquiry.

In addition, through Google Analytics, our website may collect certain technical and usage information, including:

• IP address and approximate geographical location.
• Device type, browser and operating system.
• Pages visited, browsing duration and website interaction activities.
• Website traffic and session statistics.

We do not intentionally request users to submit sensitive personal data through our contact form.

3. How We Use Your Information

We collect and process personal data for the following purposes:

• To receive and respond to contact inquiries.
• To communicate regarding business partnerships, distribution opportunities and brand development.
• To provide relevant information about VISTAR HEALTHCARE’s products, services and activities in response to user inquiries.
• To analyze website traffic and improve user experience.
• To maintain website security, safety and operational performance.
• To comply with applicable legal obligations.

4. Information Sharing and Disclosure

VISTAR HEALTHCARE does not sell or arbitrarily disclose users’ personal data.

Personal data may be shared, where necessary, with:

• Authorized employees or departments responsible for handling inquiries.
• Technology, website hosting and data analytics service providers, including Google Analytics.
• Competent government authorities where disclosure is legally required.

Relevant parties may only access and process personal data to the extent necessary to provide services or fulfill legal obligations.

5. Cookies and Tracking Technologies

The VISTAR HEALTHCARE website uses Google Analytics to analyze website traffic and improve website performance.

Google Analytics may use cookies and similar technologies to identify visits, analyze website usage and generate statistical reports.

Users may manage or delete cookies through their browser settings. Restricting cookies may affect certain website analytics and measurement functions.

For more information about how Google uses data, please visit: https://policies.google.com/privacy

6. Data Security

VISTAR HEALTHCARE implements appropriate technical and organizational measures to protect personal data against unauthorized access, use, disclosure, alteration or destruction.

We strive to ensure that personal data is processed securely and accessed only by authorized individuals or organizations with legitimate responsibilities.

However, no method of data transmission or storage over the Internet can be guaranteed to be completely secure.

7. Data Retention

Personal data is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or for the period required by applicable laws.

When personal data is no longer necessary for its intended purposes and there is no legal basis for continued retention, we will delete, destroy or otherwise process such data in accordance with applicable laws.

8. Your Privacy Rights

In accordance with applicable personal data protection laws, users have rights regarding their personal data, including:

• The right to be informed about personal data processing activities.
• The right to consent to or refuse personal data processing where consent is required by law.
• The right to withdraw consent in accordance with applicable regulations.
• The right to access, review, correct or update personal data.
• The right to request the provision, deletion or restriction of personal data processing, as permitted by law.
• The right to object to personal data processing in accordance with applicable regulations.
• The right to lodge complaints, report violations or seek compensation for damages where their lawful rights and interests have been infringed.

Users may submit requests concerning their personal data using the contact information provided in Section 11 of this Privacy Policy.

9. Third-Party Links

The VISTAR HEALTHCARE website may contain links to third-party websites or platforms.

Such websites may have their own privacy policies and data processing practices. VISTAR HEALTHCARE is not responsible for the content or privacy practices of websites outside our control.

Users are encouraged to review the privacy policies of third-party websites before providing any personal information.

10. Changes to This Privacy Policy

VISTAR HEALTHCARE reserves the right to update or amend this Privacy Policy when necessary to reflect changes in our business operations or applicable legal requirements.

Any updates will be published on our website together with the latest revision date.

We encourage users to review this Privacy Policy periodically to stay informed of any changes.

11. Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or the processing of your personal data, please contact us:

VISTAR HEALTHCARE COMPANY LIMITED

• Email: info@vistarhealthcare.vn
• Hotline: 0852 298 826
• Website: https://vistarhealthcare.vn